This Tire Road Hazard Program (“Road Hazard Program”) is offered by the selling dealer and is administered by Sonsio Management, Inc. (“Administrator”).
WHAT IS COVERED: This Road Hazard Program is limited to the repair or replacement of Eligible Tires damaged as a result of a road hazard. Eligible Tire(s) are defined as: (i) the tires listed clearly on your original purchase invoice by brand, type, and size and Department of Transportation (“DOT”) numbers, (ii) for which you purchased a Road Hazard Program from the selling dealer for each tire you desired covered, and
(iii) for which a Road Hazard Registration Number for each tire is identified on the Program Certificate listing your first and last name and original tire purchase invoice number. Attach the Program Certificate to your original tire purchase invoice; both are required and must be presented when submitting claims for reimbursement.
TERM OF COVERAGE: This Road Hazard Program covers Eligible Tires for a term of 36 months from the Road Hazard Program purchase date printed on your Program Certificate, or until any part of the tire tread that comes in contact with the road has a tread depth of 2/32” or less, whichever occurs first (“Coverage Term”).
WHAT IS ROAD HAZARD DAMAGE? Road hazard damage occurs when a tire fails during the course of driving in a legal manner on a road maintained by state or local authority. Nails, glass and potholes are the most common examples of road hazards.
WHAT ARE THE BENEFITS? This Road Hazard Program provides reimbursement as defined below for flat tire changing assistance, flat tire repair, and/or tire replacement, up to the original purchase price of the tire or the replacement tire price, whichever is less, not to exceed a maximum of $400.00 (“Benefit Limit”) during the Coverage Term, when an eligible tire is damaged by a road hazard.
WHAT ARE THE LIMITATIONS?
WHERE YOU CAN OBTAIN SERVICE: Whenever possible you should return your vehicle to the original selling dealer. If you cannot return your vehicle to the original selling dealer, you may contact the Administrator at 1-855-276-9299 during normal business hours to receive assistance locating the nearest tire servicing facility.
FLAT TIRE CHANGING ASSISTANCE: During the Coverage Term, you are eligible for reimbursement up to $75.00 for roadside flat tire changing assistance provided by a licensed service provider of your choice when an Eligible Tire is damaged by a covered road hazard. Flat tire changing assistance is strictly limited to the roadside installation of your useable spare tire. You must have a useable spare tire.
You are solely responsible for towing or other parts and services. This benefit applies only to motorized passenger vehicles and specifically excludes trailers. You may contact the Administrator for assistance in locating a licensed service provider. This service requires use of a credit card to arrange for dispatch. Flat tire changing assistance is limited to the reimbursement of one (1) incident during the Coverage Term per Road Hazard Registration Number.
FLAT TIRE REPAIR: If an Eligible Tire is damaged due to a covered road hazard during the Coverage Term and can be safely repaired per industry standards and guidelines, the tire may be repaired by the original or any tire servicing facility. The permanent patch/plug and the labor to perform the repair will be covered up to $20.00 per tire, per occurrence. You are responsible for any additional amounts including, but not limited to, mounting, balancing, taxes and miscellaneous fees. Reimbursement is limited to two
(2) flat tire repair claims during the Coverage Term per Road Hazard Registration Number. The Road Hazard Program will remain in effect for the repaired tire for the remainder of the Coverage Term. It is not necessary to contact the Administrator before having a flat tire repaired.
TIRE REPLACEMENT: If an Eligible Tire is damaged due to a covered road hazard during the Coverage Term and cannot be safely repaired per industry standards and guidelines, it will be replaced with an exact make/model of tire if available. If not available, a comparable quality tire will be installed. When a tire failure occurs during the first 12-month period of the Coverage Term, the tire will be replaced with coverage up to 100% of the Benefit Limit. When a tire failure occurs during the second 12-month period, the tire will be replaced with coverage up to 50% of the Benefit Limit.
When a tire failure occurs during the third 12-month period, the tire will be replaced with coverage up to 25% of the Benefit Limit. You are responsible for any additional charges including, but not limited to, mounting, balancing, valve stem, taxes, disposal, and miscellaneous fees.
EXCLUSIONS: THIS ROAD HAZARD PROGRAM WILL NOT PAY OR REIMBURSE FOR:
The benefits of this Road Hazard Program are secondary to any other coverage you may have purchased including motor club contracts and vehicle service contracts that provide tire and/or wheel coverage. When an Eligible Tire is damaged by a road hazard and another company provides any reimbursement for the tire, the maximum amount reimbursable under this Road Hazard Program will be less the amount of their reimbursement.
This Road Hazard Program gives you specific legal rights; you may have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of consequential or incidental damages, therefore such limitations may not apply to you.
Authorization is granted based on the information provided during the call; if the documentation submitted (including the tire(s) if requested) does not substantiate the
information provided during the call, your claim may be denied. All claims must be submitted within 60 days of service or your claim may be denied. All claim documentation, including the tire(s) if requested, must be submitted within 60 days of service in order for your claim
to be considered for reimbursement.